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Business Office Administrator
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Business Administrator | Cardiff | Full Time | Permanent | Competitive Salary | Free on-site Parking

Spire Cardiff Hospital are looking for an experienced and enthusiastic Business Administrator to join us on a Full-Time, permanent basis.

Your role will be to ensure all administrative processes within the hospital are maintained effectively through strict compliance to Spire procedures, and to undertake basic financial processes as required, ensuring an accurate reflection of the monthly financial position.

Duties and responsibilities:

  • Dealing with telephone queries that come in from patients, consultants and other parties
  • Daily Accounts queries with Regional Finance Centre and other key stakeholders (patients, consultants and Insurance companies)
  • Daily cashiering, posting entries to the accounting systems according to work instructions
  • Calculation and process of fees due to consultants, doctors and anaesthetists with Accounts system (SAP)
  • Release of payments to consultants via the consultant payment system (CPS)
  • Raise monthly room rental invoices and medical secretary invoices to consultants
  • Local hospital credit control, liaising with patients and consultants
  • To establish and maintain excellent working relationships with Consultant Doctors, Heads of Departments, Hospital Director, Central Finance
  • Provide cover during periods of annual leave and sickness

Who we're looking for:

  • PC literate and conversant with Microsoft Office (in particular strong Excel skills) with accurate key board skills
  • Attention to detail and experience of working with numbers
  • GCSE level Mathematics and English or equivalent
  • Good organisational skills with the ability to prioritise tasks to ensure deadlines are met
  • Flexibility of approach is essential as a significant proportion of the role will involve assisting other departments in resolving difficulties
  • Quality assurance and patient confidentiality must be maintained at all times
  • Must have experience in a similar role previously

Working hours: Monday-Friday 08:30 - 17:00 plus * Lone working support on a rota basis once a week 10am-6pm

Contract Type: Permanent


We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

For us, it's more than just treating patients; it's about looking after people.

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.

About Us:

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.

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