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Administrator - Patient Admissions

Admissions Administrator | Juniper House - Brentwood | £12.05 per hour plus excellent benefits | Permanent - Full Time

Spire Healthcare's East London and Essex hub have exciting opportunities for Administrators to join our team as an Admissions Administrator. This is an excellent opportunity to develop a career in healthcare. We are looking for driven, customer focused individuals to join our team on a permanent basis. Previous experience is not essential; however, exceptional customer service skills are a must.

Full training will be provided and this is a real opportunity to commence your healthcare career.

Shift patterns will vary between 8am and 7pm Monday to Friday and a half day on occasional Saturday's - please only apply if you are able to commit to these shifts.

Duties and responsibilities

  • As a Hospital Administrator, you will be responsible for providing excellent customer service to patients and visitors for the entire East London & Essex Hub.
  • Your duties will include but will not be limited to taking telephone bookings and booking follow up appointments.
  • You will also act as a support to the clinical teams, assisting with admin tasks such as recording patient notes correctly, assisting with patient payments and taking telephone queries.
  • The role will also involve the completion of various spreadsheets on a daily basis and ordering stationery stock.

Who we're looking for

  • The successful candidate must have exceptional customer service skills
  • Ability to multitask and prioritise work loads
  • You will be IT competent and a quick learner
  • Experience in a Call Centre environment would be desirable but not essential

Working Hours: Full time 37.5 hours over 5 days, Monday to Friday including occasional Saturdays.

Please ensure you are able to commit to the above before submitting an application.

Contract Type: Permanent, Full time

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

Please see the attached benefits leaflet for more information.

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JOB SUMMARY
Administrator - Patient Admissions
Brentwood
23 days ago
Entry / Junior
Full-time